Work

Experience

About me

Résumé

Work

Experience

About me

Résumé

Work

Experience

About me

Résumé

Vinu Casper

Leading UX for enterprise SaaS to craft expressive, accessible experiences.

I clarify complex systems to be easier to use.

Reach me on Linkedin

Lovable
Build software products, using only a chat interface.

Lovable
Build software products, using only a chat interface.

Lovable
Build software products, using only a chat interface.

Designing Control Into an Automated System

During a customer service crisis, UX issues were slowing down how the team responded. This project prioritized quality of life improvements that greatly improved response times.

View case study

Old Process

25 min

New Process

5 min

Designing Control Into an Automated System

During a customer service crisis, UX issues were slowing down how the team responded. This project prioritized quality of life improvements that greatly improved response times.

View case study

Old Process

25 min

New Process

5 min

Designing Control Into an Automated System

During a customer service crisis, UX issues were slowing down how the team responded. This project prioritized quality of life improvements that greatly improved response times.

View case study

Old Process

25 min

New Process

5 min

Aligning Community Design with User Reality

A long-term redesign project as part of a product platform migration. There was a major pivot in this project based on findings from our research.

View case study

New memberships

24%

User Retention

70%

Teacher Community Redesign

A long term redesign project linked to platform migration. There was a major pivot in this project based on findings from our research.

View case study

New memberships

24%

New Process

5 min

Aligning Community Design with User Reality

A long-term redesign project as part of a product platform migration. There was a major pivot in this project based on findings from our research.

View case study

New memberships

24%

User Retention

70%

AI-Powered Experiences made for Trust, Control, and Adoption

How do we integrate AI in non-intrusive, transparent, and most importantly useful ways? Why is adding AI features to a product a User trust issue? Findings from a year of product and feature launches.

View case study

New AI Features

New users onboarded

100K+

AI-Powered Experiences

Learnings and findings over the course of working on several AI products and features.

View case study

Old Process

150%

New Process

5 min

AI-Powered Experiences made for Trust, Control, and Adoption

View case study

New AI Features

New users onboarded

100K+

Member Rewards Experience

Experience and interface improvements to Columbia Sportswear Company's loyalty program. This project focused on the mobile first experience.

View case study

Heuristic issues found

Improved User flows

Member Rewards Experience

A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience

View case study

Old Process

25 min

New Process

5 min

Member Rewards Experience

Experience and interface improvements to Columbia Sportswear Company's loyalty program. This project focused on the mobile first experience.

View case study

Heuristic issues found

Improved User flows

Iterations: Designing a Sales Assistant inbox 0-to-1

Look behind the scenes at early iterative work to take a project from idea to launch

View case study

Time to launch

8 months

iterations

Member Rewards Experience

A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience

View case study

Old Process

25 min

New Process

5 min

Iterations: Designing a Sales Assistant inbox 0-to-1

Look behind the scenes at early iterative work to take a project from idea to launch

View case study

Time to launch

8 months

iterations

View all

Accolades & Applause

I've been lucky to work alongside some of the best folks in the biz! Here's some nice things I've heard from them.

Digital Dealer Innovation Cup

Recognized for product impact and usability

Digital Dealer Innovation Cup

Recognized for product impact and usability

Vinu is an incredible addition to the UX team. He is quick to produce elegant, usable designs and is consistently open to feedback.

Cayla L.

Product Owner

Vinu is an incredible addition to the UX team. He is quick to produce elegant, usable designs and is consistently open to feedback.

Cayla L.

Product Owner

Vinu is an incredible addition to the UX team. He is quick to produce elegant, usable designs and is consistently open to feedback.

Cayla L.

Product Owner

10+ happy clients

6+ years of experiences

100+ projects completed

Trusted by many

10+ happy clients

6+ years of experiences

100+ projects completed

Trusted by many

10+ happy clients

6+ years of experiences

100+ projects completed

Trusted by many

I’m really glad to have Vinu as a teammate, and our team is stronger because of his involvement.

Raina A.

UX Manager

I’m really glad to have Vinu as a teammate, and our team is stronger because of his involvement.

Raina A.

UX Manager

I’m really glad to have Vinu as a teammate, and our team is stronger because of his involvement.

Raina A.

UX Manager

He is an excellent listener and collaborator across all stakeholder groups - from our friends on the business side to our friends on the development side.

Faye L.

Product Manager

He is an excellent listener and collaborator across all stakeholder groups - from our friends on the business side to our friends on the development side.

Faye L.

Product Manager

He is an excellent listener and collaborator across all stakeholder groups - from our friends on the business side to our friends on the development side.